Hopeful and Powerless? Design in a Crisis

A transcript of my Euro IA 2020 keynote.

I used this image from the game ‘Journey’ as my cover slide. It’s… very fitting!
“Things to Think With”

1. Crisis

Agency, or the Lack Thereof

Hope calls for action; action is impossible without hope.

—Rebecca Solnit

2. Hope

[ Hope ≠ Optimism ]
[ Hope = Uncertainty = Possibility]
[ Hope Requires Action]
It’s all too easy to relate to Elliot’s frustration with Evil Corp

Fighting For (vs Against)

Fighting for something beats
fighting against something.

3. Check In with Yourself

How can we hope deal with outer complexity until we learn how to deal with inner complexity?

Facts, Beliefs, Narratives, and Prior associations.

Systemic Problems

Check your Reserves

Check In, with Others

Your turn:

4. Know Yourself

Strengths:

Values:

Mission & Purpose:

To make learning the hard stuff fun, by making ‘things to think with’ and ‘spaces’ for generative play.

Role

5. Action

Just a few of MANY possible actions!

Coherent Actions

Letting Go

“Let it go, let it go…”

God, grant me the serenity to accept the things I cannot change,
courage to change the things I can,
and wisdom to know the difference

Patience.

Do nothing

Summary

Speaker, educator, and design leader. On a mission to make learning the hard stuff fun, by creating ‘things to think with’ and ‘spaces’ for generative play.

Speaker, educator, and design leader. On a mission to make learning the hard stuff fun, by creating ‘things to think with’ and ‘spaces’ for generative play.