Practical Visual Collaboration in 10 MinutesThis is inspired by Typography in ten minutes, which promises “if you learn and follow these five typography rules, you will be a better…Oct 30Oct 30
The Process Selection Matrix: A 2x2 for Enlightened Product TeamsUgh. Every week. Another debate about process…Aug 22Aug 22
9 *Human* Challenges with Using AI Co-PilotsI recently gave a short talk on the dangers of LLMs (large language models). Most of what I shared echoed things I’ve read from Emily M…May 31, 2023May 31, 2023
The Spoon Theory, ExpandedA useful analogy that’s helped me to understand—and manage—difficult situations.Mar 22, 20234Mar 22, 20234
Building A Preferred FutureIt’s about much more than leaving Twitter, or ‘switching’ to Mastodon…Feb 28, 2023Feb 28, 2023
When Customer Journeys Don’t Work: Arcs, Loops, & TerrainFrustrated by the *linear sequence* of customer journeys? I think there’s another approach we can try: Arcs, Loops, and Terrain.Sep 3, 20216Sep 3, 20216
I’ve Joined MURAL! And Here’s Why…I have strong beliefs, you might even say convictions, about how certain ways of working can make the world a better place. Consider this…Jan 17, 20214Jan 17, 20214
“What’s Next for The Mighty Minds Club?” (3 of 3)Email sent to members of The Mighty Minds Club. Re-posting it here so more people can catch up on what’s been going on and what’s ahead!Jan 14, 20213Jan 14, 20213